SIAATA JEWELS PRIVATE LIMITED

Welcome to SIAATA JEWELS PRIVATE LIMITED (“Company,” “we,” “our,” or “us”). By accessing or using our website (www.siaata.com), you agree to be bound by the following Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.

1. Use of the Website

By using this Site, you confirm that:

  • You are at least 18 years of age, or are using the site under the supervision of a legal guardian

  • You will use the website in accordance with all applicable laws and regulations

  • You will not misuse the website for any illegal, unauthorized, or harmful activities

2. Product Information

  • All jewelry on our website is made-to-order and handcrafted in limited batches

  • We produce a maximum of 100 pieces per design to maintain uniqueness and exclusivity

  • Product images are for illustrative purposes only; actual items may vary slightly in appearance due to lighting, screen settings, and handcrafted nature

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise

  • We reserve the right to modify prices at any time without prior notice

  • Payments must be made via our secure payment gateways

  • We do not store complete payment information such as credit or debit card details

4. Shipping & Delivery

  • Free shipping is provided on all domestic orders

  • Orders are shipped after a production period of 5–7 business days

  • Delivery timelines are estimated and may vary based on location and external factors

  • For detailed information, please refer to our Shipping Policy

5. Returns & Refunds

  • Returns or exchanges are accepted within 7 days of delivery, subject to product inspection

  • Returned items must be unused, in original packaging, and in saleable condition

  • Customized, damaged, or altered products may not be eligible for return

  • For full details, please review our Return & Refund Policy

6. Limitation of Liability

We shall not be liable for:

  • Any indirect, incidental, special, or consequential damages

  • Product damage occurring after delivery due to customer mishandling, improper use, or storage

  • While we strive to maintain high quality, all products are sold “as is”, without warranties beyond those expressly stated

7. Privacy Policy

We value your privacy. Please refer to our Privacy Policy to understand how your personal data is collected, used, and protected.

8. Changes to Terms

  • We reserve the right to update or modify these Terms at any time without prior notice

  • Changes become effective immediately upon posting

  • Continued use of the website indicates your acceptance of the revised Terms

9. Contact Information

If you have any questions or concerns regarding these Terms, feel free to reach out to us:

Email: info@siaata.com